We want you to love your Naazco purchase. If something isn’t right, please contact us so we can assist you.
Return & Exchange Period
Return or exchange requests must be made within 5 days of receiving your order.
Eligibility
Items must be:
- Unworn and unused
- In their original condition
- Returned with the original packaging
- Free from marks, damage, or signs of use
For footwear, please try the shoes on indoors on a clean surface to ensure they remain eligible for return or exchange.
Exchanges
If you need a different size or eligible replacement, contact us within the return period.
Exchanges are subject to availability.
Non-Returnable Items
Items marked as final sale or otherwise identified as non-returnable cannot be returned or exchanged.
How to Request a Return
Contact us via WhatsApp or email with:
- Your order number
- The item you wish to return or exchange
- The reason for your request
- Photos, if requested by our team
Our team will guide you through the next steps.
Important
Return shipping charges and other applicable costs depend on the circumstances of the return and our current return policy.
For the most accurate information, please contact Naazco before sending an item back.
Need Help?
We’re here to help. Contact us through our Contact Us page.